Rebates

Millions of Australian households are eligible for electricity rebates. Most never claim them.

Not because they don't qualify. Because nobody told them the rebates existed, or made it clear how to apply.

Your Coach checks every rebate available in your state, tells you which ones you're eligible for, and gives you the steps and call scripts to claim them. Part of the $29 Bill Action Plan.

Upload your bill — your Coach will check every rebate →

Why do so many eligible households miss out?

The rebate system is administered by state governments, applied through electricity retailers, and updated on different schedules in different states. It requires you to know the rebate exists, to know you're eligible, to contact your retailer or the relevant government agency, and to navigate a process that varies by state and card type.

Most households on concession cards assume their retailer has applied the relevant discounts automatically. Often they haven't. Some retailers apply concessions only if you tell them you're eligible. Others require an annual renewal. Others apply the wrong rebate or miss one entirely.

Your Coach checks all of this against your bill. If a rebate you're eligible for isn't showing up, your Coach tells you exactly what to do and what to say.

What electricity rebates are available in your state?

Values and eligibility rules change regularly — check the linked state government site for the current amount before applying. Your Coach uses current data when you upload your bill.

NSWVICQLDSATASACT

New South Wales

NSW

  • Low Income Household Rebate

    Eligibility: Pensioner Concession Card, Health Care Card, or DVA Gold Card holders

    Check Service NSW for current amount

  • Seniors Energy Rebate

    Eligibility: Commonwealth Seniors Health Card holders

    Check Service NSW for current amount

  • Family Energy Rebate

    Eligibility: Households receiving Family Tax Benefit

    Check Service NSW for current amount

  • Life Support Rebate

    Eligibility: Households with registered life support equipment

    Check Service NSW for current amount

  • Medical Energy Rebate

    Eligibility: Holders of a valid medical certificate

    Check Service NSW for current amount

Source: Service NSW

Victoria

VIC

  • Annual Electricity Concession

    Eligibility: Concession card holders

    Check energy.vic.gov.au for current amount

  • Victorian Energy Upgrades (VEU)

    Eligibility: Rebates on energy-efficient appliances and upgrades

    Check energy.vic.gov.au for current amount

  • Utility Relief Grant

    Eligibility: Households in financial hardship facing disconnection

    Check energy.vic.gov.au for current amount

  • Power Saving Bonus

    Eligibility: Check current round status with Energy Victoria

    Check energy.vic.gov.au for current amount

Source: energy.vic.gov.au

Queensland

QLD

Source: qld.gov.au — cost of living support

South Australia

SA

  • Cost of Living Concession

    Eligibility: Eligible low-income and concession card households

    Check sa.gov.au for current amount

  • Medical Heating and Cooling Concession

    Eligibility: Households with approved medical conditions

    Check sa.gov.au for current amount

Source: sa.gov.au

Tasmania

TAS

  • Annual Electricity Concession

    Eligibility: Concession card holders

    Check concession.tas.gov.au for current amount

Source: concession.tas.gov.au

Australian Capital Territory

ACT

Source: act.gov.au — assistance

Western Australia and Northern Territory

Electricity retail in WA and NT operates under regulated market rules. Rebate programs exist — check the relevant state authority: synergy.net.au (WA) · jacanaenergy.com.au (NT).

How the Coach helps

How does the Coach check your rebates?

When you upload your bill, your Coach reads every charge applied to your account and checks it against the rebate programs active in your state. If you're eligible for a rebate that isn't showing up, your Coach flags it and gives you:

  • The name of the rebate and how much it's worth
  • The application method — online, phone, or through your retailer
  • A word-for-word call script if a phone call is required
  • The relevant government link if an online form applies

Your Coach also cross-checks whether concession card holders have had all their eligible rebates applied — the most common gap we find.

Rebate questions

Do rebates get applied automatically?
Not always. Some retailers apply concession discounts automatically when you register your card. Others require you to contact them. Some require annual renewal. Your Coach checks whether what you're eligible for is actually showing up on your bill.
I'm a renter — can I still claim rebates?
Yes. Most electricity rebates are based on concession card eligibility, not property ownership. If you're renting and hold an eligible card, the rebate applies to your account.
How often do rebate values change?
State government rebate values typically update annually — often on 1 July. Always verify amounts with your state government website before applying. Your Coach uses current data when you upload your bill.
Can I claim multiple rebates?
Yes, if you're eligible for more than one. Your Coach screens all applicable programs simultaneously.

Upload your bill — your Coach will check every rebate.

Free verdict in under 60 seconds. No sign-up. The full rebate check is part of the $29 Bill Action Plan.

Upload your bill →

Independent by business model — customers pay, retailers don't.

Last updated: 24 April 2026 — values change quarterly; verify with your state government before applying.