BillDecoder · Independent

Comparison sites found you a cheaper plan. Nobody read your bill.

That's because those sites are paid by your retailer. BillDecoder isn't. No commissions. No referral fees. Ever.

The Coach is an AI that reads your bill, finds what your retailer hoped you'd never notice, and tells you exactly what to do about it.

Upload your electricity bill

PDF, photo, or screenshot — any Australian retailer

Choose a file →

Takes 30 seconds · No signup · Your bill stays private

Meet your Coach

What is the BillDecoder Coach?

The Coach is an independent guide who knows your bill inside out — every charge, every rate, every rebate you might be missing — and works through it with you until the problem is fixed.

Not a report. Not a PDF you download and forget. A Coach who stays with you.

Every quarter, when your next bill arrives, your Coach is ready. Upload it and see what changed.

UploadFree VerdictCoach OpensFix 1Fix 2Fix 3+Next Bill
See what your Coach covers →

What does the Coach actually help with?

PLAN SWITCHING

Switching plans — without a phone call

If a better plan exists for your usage pattern, your Coach finds it and gives you everything you need to switch online: plan name, retailer, NMI and account details. You fill in the form in five minutes — no hold music, no sales pitch.

Available in NSW, VIC, SE QLD, SA, TAS, ACT

REBATES

Rebates you're owed but haven't claimed

State and federal rebates go unclaimed by millions of eligible households every year. Your Coach checks every rebate available in your state, tells you which ones apply, and gives you the claim steps and call scripts.

Eligible households commonly miss hundreds of dollars per year

COMPLAINTS

Complaints that actually get read

Overcharged, wrong rate, refused rebate, disconnection threat? Your Coach drafts the formal complaint — citing the exact regulation breached and addressed to the right state ombudsman. You review it and send it. Under two minutes.

Covers billing errors, rebate disputes, hardship refusals, solar credit disputes, and disconnection notices

SOLAR & BATTERY

Solar feed-in and battery analysis

If you have solar, your Coach analyses your export data against current market feed-in rates and flags if you're being underpaid. It also calculates whether battery storage would pay for itself given your usage pattern.

Includes battery payback estimate

USAGE COACHING

Usage and tariff optimisation

Sometimes the plan is fine but the tariff structure is wrong for how you use power. Your Coach reviews your controlled load, peak usage pattern, and appliance profile to find changes that show up on your next bill.

Costs nothing to implement

QUARTERLY

Quarterly check-in

Every quarter, when your next bill arrives, upload it. Your Coach compares it against your previous bill, checks whether the savings materialised, and identifies what to work on next.

Each bill becomes a data point — you pay a little less every quarter

Why does it matter who pays for your advice?

Every comparison site

  • Paid by: your retailer
  • Revenue depends on: you switching
  • If staying is your best option: no financial reason to tell you

BillDecoder

  • Paid by: you ($29)
  • Revenue depends on: your payment
  • If staying is your best option: that's what your Coach recommends

See the full comparison →

Australians using BillDecoder

Building now

bills analysed

Average saving figure publishing once dataset is verified.

100% money-back guarantee

If your Coach can't find $100 in savings or eligible rebates, your $29 is refunded in full. No questions asked.

Email hello@billdecoder.au within 7 days.

Independent by business model

  • No retailer commissions
  • Bill not stored
  • No data sales

How does it work?

1

Upload your bill

PDF, photo, or screenshot. Any major Australian retailer.

30 seconds

2

Get your free verdict

Overpaying, fair, or competitive. Free, no sign-up.

under 60 seconds

3

Start with your Coach

Your Coach knows your bill and works through every saving path with you.

$29, once

Switching available in NSW, VIC, South East QLD, SA, TAS, and ACT.
Rebates, complaints, solar analysis, and usage coaching available everywhere in Australia.

Frequently asked questions

Is BillDecoder really independent?
Yes — structurally. BillDecoder charges you $29. No retailer, comparison site, or energy company pays us anything. Independence comes from the business model, not a claim on the website.
What if I'm in WA, NT, or regional QLD?
Your Coach still works — you just can't switch retailers in the same way. Your Coach covers rebates, complaint drafting, solar analysis, and usage optimisation — all of which are available regardless of where you live. Some of our best results come from customers in markets where switching isn't the answer.
What does $29 include?
The full Coach, every savings path, pre-filled call scripts, complaint drafting, rebate claim guides, solar and battery analysis, unlimited Q&A, and every future update to the engine. One payment. No subscription.
What if the Coach can't find me $100 in savings or eligible rebates?
Your $29 is refunded. No questions asked. Email hello@billdecoder.au within 7 days.
Which retailers does it work with?
All major Australian retailers — AGL, Origin, EnergyAustralia, Alinta Energy, Red Energy, Momentum Energy, and others in the National Electricity Market (NSW, VIC, QLD, SA, TAS).

Your bill has a problem. Your Coach is ready to fix it.

Upload your electricity bill

PDF, photo, or screenshot — any Australian retailer

Choose a file →

Switching available in NSW, VIC, SE QLD, SA, TAS, ACT. Rebates, complaints, solar, and usage coaching everywhere in Australia.