Covers the additional electricity cost of running life support equipment
Registering for life support protection means your electricity cannot be disconnected. This protection is separate from any rebate amount.
>A household member uses approved life support equipment at home
>Equipment includes: oxygen concentrator, kidney dialysis machine, ventilator, feeding pump, suction pump, phototherapy equipment
>Requires documentation from a medical practitioner
1.Contact your electricity retailer and inform them of your life support equipment
2.Provide documentation from your medical practitioner
3.Your retailer must register your premises as a life support address
Even if you don't qualify for a rebate amount, registering your life support equipment protects you from disconnection
You must notify BOTH your retailer and your distributor (network operator)
If you change address, you need to re-register at your new premises
Can be combined with all other rebates.
Check all your rebate eligibility in 30 seconds
Upload your bill and we will screen you for every rebate you may be eligible for — with pre-filled claim forms and call scripts.
Upload my billWhat life support equipment qualifies for the rebate?
Approved equipment includes oxygen concentrators, kidney dialysis machines, ventilators, feeding pumps, suction pumps, and phototherapy equipment. Contact your retailer for the full list.
Does registering for life support prevent disconnection?
Yes. Once your premises is registered as a life support address, your electricity retailer and distributor cannot disconnect your supply.