Most Australians don't know these exist. Check if you're eligible.
Low Income Household Rebate
For Pensioner Concession Card, Health Care Card, or DVA Gold Card holders
Seniors Energy Rebate
For Commonwealth Seniors Health Card holders
Family Energy Rebate
For families receiving Family Tax Benefit Part A or B
Medical Energy Rebate
For households with a member who has difficulty regulating body temperature
Life Support Rebate
For households with a member on approved life support equipment
EAPA — Emergency Vouchers
Emergency payment assistance for anyone in short-term financial hardship — no concession card needed
Not sure which you qualify for?
Upload your bill — we check your rebate eligibility automatically and show you exactly how to claim.
Check my eligibilityWhat electricity rebates are available in NSW?
NSW offers six main electricity rebates: Low Income Household Rebate ($285/year, or $313.50 for embedded network customers), Seniors Energy Rebate (up to $200/year), Family Energy Rebate (up to $180/year), Medical Energy Rebate ($285/year, or $313.50 for embedded network customers), Life Support Rebate (varies), and EAPA emergency vouchers ($50 each). Eligibility depends on your concession card, family situation, and medical needs.
How do I apply for the Low Income Household Rebate?
Call your electricity retailer and provide your Pensioner Concession Card, Health Care Card, or DVA Gold Card number. You can also apply through Service NSW on 13 77 88 or at service.nsw.gov.au.
Can I claim more than one electricity rebate?
Yes, some rebates can be combined. For example, you can receive the Low Income Household Rebate and the Family Energy Rebate together (though the Family rebate is capped at $20 when combined). However, you cannot receive both the Low Income Household Rebate and the Seniors Energy Rebate — it is one or the other.
Do electricity rebates apply automatically?
No. Most NSW electricity rebates must be claimed by contacting your retailer. They are not applied automatically even if you hold an eligible concession card. You need to call your retailer or apply through Service NSW.